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Terms & Conditions

Effective Date: 2025.10.10

Last Updated: 2025.11.27

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Welcome To Scrubby Dubby Exteriors

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These Terms & Conditions (“Terms”) govern your access to and use of our website and services. By visiting or using our site, you agree to comply with these Terms.

If you do not agree, please do not use our website or services.

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Eligibility to
Use the Website

You must be at least 18 years old to use our website, request a quote, or book a service.
By using our website, you confirm that:

You are legally capable of entering into binding agreements;

You will use the website for lawful purposes only; 

You will provide accurate and up-to-date information when filling out forms or making bookings.

We reserve the right to suspend or terminate access to any user who violates these Terms or misuses our website.

Services & Availability

We strive to keep all information about our services, pricing, and availability accurate and up to date. However, we reserve the right to modify, suspend, or

discontinue any service or feature at any time without prior notice.
Service availability may vary based on weather conditions, scheduling, or geographic area.

Quotes and Payments

a. Quotes
Quotes provided by Scrubby Dubby
are estimates based on the information available at the time.
Final pricing may vary if the actual scope of work changes upon inspection.
Any changes will be communicated before work begins.
b. Payment Methods
We accept the following payment methods:
Credit or debit card
E-transfer
Cash (upon completion)
Payment is typically due upon completion of service, unless otherwise agreed in writing.
c. Late or Failed Payments
Failure to provide full payment may result in additional fees, suspension of future service, or collection actions.

Cancellation &
Refund Policy

Please review our full Refund Policy for detailed information.
In summary:

  • Cancellations made 24 hours or more before your appointment are fully refundable.

  • Cancellations made with less than 24 hours’ notice may incur a fee.

  • Refunds are handled according to the conditions outlined in our Refund Policy.

Warranties &
Service Standards

We take pride in delivering professional-quality cleaning services.
However, our services are provided on an “as is” and “as available” basis.

While we aim for exceptional results, we cannot guarantee outcomes affected by

pre-existing damage, oxidation, staining, or weather conditions.

We do not provide any warranty, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement, beyond what is required by British Colombia law.

Liability

To the fullest extent permitted by law, Scrubby Dubby and its employees or contractors shall not be held liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our website or services;

  • Customer-provided materials or hazardous property conditions;

  • Damages caused by unforeseen circumstances such as weather or third-party actions.

If liability is found, it will be limited to the total amount paid for the specific service in question.

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Stored Payment Information & Recurring Billing

By providing your payment information, you authorize Scrubby Dubby to securely store your credit or debit card details for the purpose of processing current and future payments.

We use industry-standard security measures to protect your payment information, and your card details will only be accessed or used as required to process authorized transactions.

If you enroll in a service or plan that includes recurring or automatic billing, you consent to automatic charges to the payment method we have on file at the billing frequency disclosed to you at the time of purchase.

You will be notified in advance of any changes to pricing, billing frequency, or terms affecting future recurring charges.

You may update or request removal of your saved payment information at any time by contacting us using the information provided below.

Removing payment information may affect your ability to continue using certain services. All collection, use, and disclosure of your payment information is handled in accordance with British Columbia’s Personal Information Protection Act (PIPA).

Intellectual Property

All content on this website — including text, graphics, logos, images, and layout — is the intellectual property of Scrubby Dubby or its licensors.
You may not copy, reproduce, distribute, or use any content without our written permission.

Unauthorized use of any materials may result in legal action under applicable copyright laws.

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User Accounts

If our website allows account creation or membership features:

  • You are responsible for maintaining the confidentiality of your account credentials.

  • We reserve the right to suspend or terminate accounts at any time for misuse, fraudulent activity, or violation of these Terms.

  • You agree to notify us immediately if you suspect any unauthorized use of your account.

Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, social media, or partner businesses).
We are not responsible for the content, policies, or practices of those external websites. Use them at your own discretion.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our operations, services, or legal requirements.
The most recent version will always be posted on this page with the updated date. Continued use of our website after changes means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the Province of British Colombia and applicable Canadian federal laws.
Any disputes shall be resolved in the courts of Vancouver, British Colombia.

Contact Information

If you have questions or concerns about these Terms & Conditions, please contact us at:

Email: scrubbydubbyexteriors@gmail.com
Phone: 604-340-6004

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Scrubby Dubby Exteriors

Vancouver, British Colombia Canada

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